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Freshservice Service Catalog Guide

Watch this video to familiarize yourself with our Service Catalog functionality.
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Cisco Duo MFA Guide

Please refer to the guide attached to this article for instructions on setting up Cisco Duo MFA for
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How To Create a Support Portal Account and Access Support Services
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How to Request IT Hardware or Software Services
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How To Request File/Folder Access
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How To Request a File Restoration Service
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How To Request a New or Replacement Employee Access Card
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How To Request a Password Reset
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How To Request a VPN Account
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How To Onboard a New Employee